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Return and Refund Policy

Your satisfaction is what we strive for. We offer a comprehensive return policy to our customers. If you find problems with the products, please contact us before returning the goods.

Repair
Within 3 months (from the delivery date shown online), if you find the products with quality problems (non-human factors or non-resistant external damage), you can send them back for repair (provided that buyers cover the shipping fees). Once the product is returned and checked by our Quality Control department to confirm it is non-human factors or non-resistant external damage, we will repair for you and ship them back to you again (Sellers will pay the shipping fees). Or you can also go to your local maintenance center nearby and fix the faulty items and send us the copy of the receipt of the repair cost. Then we will pay the cost.
Tip: The repairing cost should not be reimbursed by us if its quality problems are caused by human factors or avoidable damage.

Replacement for Non-Quality Problems
In 7 days (from the delivery date showing online), if you find the products have big problems in color and size, it can be returned and replaced under the following conditions:
1. The products should be returned in the original package.
2. The products should have not been used and have no influence for second selling.
3. After the products are sent back intact and have no other problems, we will ship a new one to you.

Replacement for Quality Problems
Within 30 days (from the delivery date showing online), if you find the products have quality problems (non-human factors or non-resistant external damage), you can send them back. Once the product is returned and checked by our Quality Control department to confirm it is non-human factors or non-resistant external damage, we will replace a new one for you. (Sellers will pay the shipping fees).
Tips: If the quality problems are caused by human factors or avoidable damage, the cost for return or replacement should be paid by buyers.

Return and Partial Refund
Our website cannot support full refund for non-quality problems such as:
The color is different from the one on your site. (That might be caused by the different resolutions on different devices.)
The products are not what I imagined.
I am not satisfied with this product.
In 7 days (from the delivery date showing online), if you request returning the items because of the reasons above, you need to send back the products in the original package (buyers pay the shipping fees). After we receive the products intact, we will deduct the handling fee and shipping fee to give you a partial refund.

Return and Full Refund
In 7 days (from the delivery date showing online), if you find the products have quality problems, we will fully refund you.
Tips: If the quality problems are caused by human factors or avoidable damage, the cost for return or replacement should be paid by buyers.

Contact Us
If you have any questions about these policies, please contact us.

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